Frequently Asked Questions

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Symptoms & Conditions

Sneezing

How often can you use isotonic nasal spray?

An isotonic saline nasal spray, such as FLO Saline Plus and FLO Nasal Mist, contains a preservative free, non-medicated saline solution.

This means it is gentle enough to use every day or as often as needed to help clear a blocked or runny nose.

ALWAYS READ THE LABEL AND FOLLOW THE DIRECTIONS FOR USE

Dry Nose

How often should you use FLO Nozoil Spray?

FLO Nozoil Spray can be used by adults and children over 4 years of age to help moisture and soothe a dry nose.

  • Adults can use 1-2 sprays per nostril. This can be done up to 2-3 times a day, as required
  • Children aged 4-12 years old should use only 1 spray per nostril. This can be done up to 2
  • times a day, as required.

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

Hay Fever

How long does hayfever last?

Hayfever (seasonal allergic rhinitis) symptoms may last for weeks or several months, depending on which plant pollen you are allergic to, where you live and even the weather.

Pollen can be difficult to avoid, so if you are allergic to more than one type of pollen or pollen from plants that produce pollen throughout the year, then you may have hayfever symptoms most of the time.

Is hayfever contagious?

Hayfever is caused by an allergic reaction to pollen. It is not contagious, so you cannot ‘catch’ hayfever from someone else.

Some of your hayfever symptoms may overlap with other conditions, such as colds and flu that are infectious and can be passed on from person to person.

When is hayfever season?

Hayfever season in Australia varies depending on where you live and the type of pollen you are allergic to.

  • For example:
    Tree pollen levels are usually high in late winter to early spring1e and grass pollen is around from August.
  • Pollen from allergenic grasses in the south of Australia usually peak during October to December, while in warmer northern areas grasses flower from January to March.
What is the difference between allergies and hayfever?

An allergy is where a person reacts to substances (allergens)in the environment that are harmless to most other people. The term ‘allergies’ covers a broad range of reactions to various allergens such as dust mites, pets, pollen, insects as well as some foods and medications.

Hayfever (seasonal allergic rhinitis) is the common name for a form of allergic rhinitis and is a specific type of allergic reaction caused by pollen and other seasonal allergens.

Blocked Nose

How long does a blocked nose last?

A blocked nose may last for only a few days or it may be a long-term problem, depending on the cause.

A blocked nose is often a symptom of an infection such as a cold, in which case, it will usually clear up in a few days.

If your blocked nose is caused by hayfever, it may last for a few weeks or months depending on which pollen type or other allergen you are allergic to.

You should talk to your doctor if your blocked nose lasts longer than 1-2 weeks, you have other symptoms such as a fever or you are feeling very unwell.

Why does my nose get blocked when I sleep?

There are several reasons why you may get a blocked nose when you go to sleep. Some may be easily remedied while others you may need to talk to your healthcare provider about.

  • A blocked nose can be caused by the tissues in your nasal cavity becoming swollen due to inflammation and the build-up of fluid, which can often become worse when lying down.
  • Lying flat may also make it hard for excess mucus to drain away
  • The position you sleep in may also reduce the air flowing through your nose.
How can I help my baby’s blocked nose?

Preservative free, non-medicated saline drops or sprays are a simple way to help clear a blocked nose:

For newborns, babies and toddlers, using FLO Baby Saline Drops or FLO Baby Saline Spray helps quickly and gently clear nasal congestion.

For older children there’s FLO Kids Saline Spray to help thin mucus and make it easier to blow out.

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

Sinusitis

Are sinus infections contagious?

A sinus infection, or sinusitis, can be caused by a number of things including bacterial infections, viral infections such as cold and flu or allergies.

A sinus infection, or sinusitis , can be caused by a number of things including bacterial infections, viral infections such as cold and flu or allergies – but once sinusitis develops, it is not contagious and cannot spread to other people.

How long does a sinus infection last?

A sinus infection (sinusitis)usually clears up after about 2-3 weeks.

Talk to your doctor if your sinusitis symptoms have not started to improve after about 7-10 days or they are getting worse.

It is also a good idea to talk to your doctor if you keep getting sinus infections.

Runny Nose

How long does a runny nose last?

runny nose can have a number of causes and so can last for different amounts of time.

For example, you can often get a runny nose when you have a viral infection such as a cold. In which case, your runny nose may last up to 2 weeks.

If your runny nose is caused by an allergy such as hayfever it may last longer – anywhere from a few weeks to months depending on what you are allergic to.

Can teething cause a runny nose in babies?

Teething in babies is not usually associated with illness, but often gets blamed for a variety of problems, including a runny nose.

If your child has a runny nose and is also teething, talk to your doctor or Maternal and Child Health Nurse about the possible causes.

Cold and Flu

Can you use nasal spray with cold and flu tablets?

There are lots of different cold and flu medicines readily available from your local pharmacy or supermarket.1a These medicines are designed to help relieve your cold and flu symptoms and can contain more than one active ingredient, such as a decongestant for a blocked nose and a pain reliever.

There are also different kinds of nasal sprays, so it’s important to know which one you’re using. For example, there are non-medicated saline nasal sprays and medicated sprays (such as those containing a decongestant, steroid or antihistamine).
Always check with your pharmacist or doctor before taking any medication as some products may not be suitable to be taken together.

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

How long is a cold contagious?

When you have a cold, you will generally be contagious for up to 2 weeks. This includes a few days before any of the symptoms appear, right up until they all go.

You’re most likely to spread a cold during the first 2 to 3 days when your symptoms are at their worst.

Product

FLO Baby Saline Nasal Spray

How to use nasal spray on your baby

FLO Baby Saline Nasal Spray is designed to be quick and easy to use:

  • Ensure your baby is comfortable and well supported
    Hold the nostril underneath your baby’s nostril and spray
  • It can be sprayed at any angle (even upside down), so you can use it in any position you and your baby feel comfortable with, including lying down, sitting or when being held
  • DO NOT insert the nozzle into your child’s nostril as any sudden head movement may cause an injury.

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

What is the difference between FLO Baby Saline Drops and FLO Baby Saline Spray?

What is the difference between FLO Baby Saline Drops and FLO Baby Saline Spray?

  • FLO Baby Saline Drops allows you to quickly and gently drop the required amount of saline into your baby’s nostril.
  • FLO Baby Saline Nasal Spray gently sprays the saline solution into the baby’s nostril from any angle, even upside down.
  • If baby’s nose is blocked or congested, then use FLO Baby drops or Spray 5-10 minutes before feeding. Use them at any time of the day or night if nasal congestion is causing baby to be unsettled.

FLO Baby Saline Drop

How to put saline drops in your baby’s nose

FLO Baby Saline Nasal Drops are designed to be quick and easy to use:

  • Ensure your baby is comfortably supported in your arms or lying on their back (you can use a small pillow to help support them) with their head titled back
  • Hold the nozzle underneath your baby’s nostril and drop the required amount of saline into each nostril
  • DO NOT insert the nozzle into your child’s nostril as any sudden head movement may cause an injury.
How often should you put saline drops in your baby’s nose?

Gentle, preservative free, non-medicated FLO Baby Saline Nasal Drops can be used as often as needed.

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

What is the difference between FLO Baby Saline Drops and FLO Baby Saline Spray?

What is the difference between FLO Baby Saline Drops and FLO Baby Saline Spray?

  • FLO Baby Saline Drops allows you to quickly and gently drop the required amount of saline into your baby’s nostril.
  • FLO Baby Saline Nasal Spray gently sprays the saline solution into the baby’s nostril from any angle, even upside down.
  • If baby’s nose is blocked or congested, then use FLO Baby drops or Spray 5-10 minutes before feeding. Use them at any time of the day or night if nasal congestion is causing baby to be unsettled.

FLO Kids Saline Spray

Can you give a child nasal spray?

Some nasal sprays such as FLO Kids Saline Nasal Spray and FLO Baby Saline Spray are specifically designed for children.

With its specially designed pump system, FLO Kids and FLO Baby Saline Nasal Sprays can be administered at any angle – making treating your child quick and easy.

DO NOT insert the nozzle into your child’s nostril as any sudden head movement may cause an injury.

FLO Saline Plus

What is isotonic nasal spray?

An isotonic saline nasal spray – such as FLO Saline Plus and FLO Nasal Mist– contains a saline solution (a mixture of salt and water) that is at the same concentration as the fluids in your body.

Isotonic saline nasal sprays are generally preferred as they may be less irritating than stronger (hypertonic) solutions to sensitive nasal tissues, particularly in children.

ALWAYS READ THE LABEL AND FOLLOW THE DIRECTIONS FOR USE

How often can you use isotonic nasal spray?

An isotonic saline nasal spray, such as FLO Saline Plus and FLO Nasal Mist, contains a preservative free, non-medicated saline solution.

This means it is gentle enough to use every day or as often as needed to help clear a blocked or runny nose.

ALWAYS READ THE LABEL AND FOLLOW THE DIRECTIONS FOR USE

FLO Rapid Relief

How often can I use nasal decongestant spray?

When using FLO Rapid Relief decongestant nasal spray:

  • Spray once into each nostril
  • 2-3 times each day if needed
  • Unless advised by your doctor or pharmacist, DO NOT use the spray for more than 3 days at a time.
  • FLO Rapid Relief is suitable for adults and children over 12 years

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

FLO Nasal Mist

Is saline nasal spray a decongestant?

FLO Nasal Mist is a non-medicated product that provides a continuous spray of saline to gently relieve a blocked (congested) nose. It does not contain a decongestant.

Saline nasal sprays and washes work by thinning and washing out excess mucus and irritants that can cause a blocked nose and other nasal symptoms triggered by allergies and infections.

FLO Rapid Relief contains an effective decongestant (called xylometazoline hydrochloride) to help quickly clear a blocked or runny nose and provides relief for up to 10 hours after use. Do not use for more than 3 days at a time, unless advised by a doctor or pharmacist to do so.

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

Is FLO Nasal Mist okay to use daily?

FLO Nasal Mist contains a preservative free, non-medicated saline solution that is gentle enough to use every day or as often as needed.

ALWAYS READ THE LABEL AND FOLLOW THE DIRECTIONS FOR USE

EZE ALLERGY

How often can I use nasal spray for allergies?

There are different kinds of nasal sprays, so it’s important to know which one you’re using and always read and follow the instructions for use.

EZE-ALLERGY is an antihistamine nasal spray that can be used by adults and children over 5 years of age for the relief of hayfever symptoms. Due to its effectiveness, you need only spray once in each nostril during a 12 hour period and it works within 15 minutes. You should not use the product continuously for more than 6 months.

Using a non-medicated saline nasal spray or wash, such as FLO Saline Plus for adults and FLO Baby Saline Spray or FLO Kids Saline Spray for children, regularly can also help with allergy symptoms and they can be used as often as needed.

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

How long does EZE-ALLERGY antihistamine nasal allergy spray take to work?

EZE-ALLERGY antihistamine nasal spray is fast acting and long lasting.

EZE-ALLERGY provides effective relief from allergy symptoms such as a runny nose, sneezing, itching or blocked nose within 15 mins and lasts up to 12 hours.

FLO TRAVEL

How often should I use FLO Travel Nasal Spray?

Adults and children over 2 years of age can use FLO Travel Nasal Spray before, during and after travelling (or more frequently if required) to aid natural nasal immunity against inhaled bacteria, cold viruses and irritants.

  • Adults and children over 12 years of age can use up to 2 sprays per nostril, 3 times a day
  • Children between 2 and 12 years of age should only be given 1 spray per nostril, up to 3 times
  • a day.

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

Post Operative Kit

How long do I have to do sinus rinses after surgery for?

Your healthcare provider will advise you on how often and how long you should rinse your sinuses after having your surgery. Generally, this will mean rinsing your nose a few times a day until any swelling has gone down.

You can use FLO Post Operative nasal and sinus wash twice daily or as directed by your healthcare professional.

FLO Post Operative is a preservative-free, non-medicated saline wash and can be used more often if required and directed by your healthcare professional.

FLO Post Operative can be used at any time of day, except during the hour before you go to bed

Why am I congested after sinus surgery?

When you have sinus surgery, the tissues in your nose or sinuses react by swelling up. This usually leads to a badly blocked (congested) nose in the 2-3 weeks after your surgery.

Your healthcare provider will usually ask you to use a sinus wash – such as FLO Post Operative until the swelling goes down.

FLO Nozoil

How often should you use FLO Nozoil Spray?

FLO Nozoil Spray can be used by adults and children over 4 years of age to help moisture and soothe a dry nose.

  • Adults can use 1-2 sprays per nostril. This can be done up to 2-3 times a day, as required
  • Children aged 4-12 years old should use only 1 spray per nostril. This can be done up to 2
  • times a day, as required.

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

FLO CRS Starter Kit and Refill

What causes sinus congestion?

Sinus congestion can be caused by a number of factors including:

What is the difference between FLO CRS and FLO Sinus Care?

FLO CRS has xylitol and a low sodium and potassium formula to help provide cleansing relief for sinus infections (sinusitis) that does not interfere with factors in the nose which are needed for nasal immunity.
Both FLO CRS and FLO Sinus Care are:

  • Preservative-free
  • Non-medicated
  • Isotonic saline solutions
What are the benefits of low salt in nasal wash?

FLO CRS has been formulated with a low salt (sodium and potassium) content to help ensure that it does not interfere with the factors in the nose which are needed for nasal immunity. For more information about the benefits of FLO CRS, please contact your doctor.

How many times a day can you do a sinus rinse?

FLO CRS is a preservative free, non-medicated saline wash that is gentle enough to be used daily:

  • Use up to three times daily or as directed by your healthcare professional
  • FLO CRS can be used at any time of day, except within an hour before bed

FLO Sinus Care Starter Kit and Refill

How many times a day can you do a sinus rinse?

FLO Sinus Care is a preservative free, non-medicated saline wash that is gentle enough to be used daily:.

  • Use twice daily or as directed by your healthcare professional
  • FLO Sinus Care can be used by adults and children 4 years of age or older
  • Children should only use FLO Sinus Care under the supervision of an adult.
  • FLO Sinus Care can be used at any time of day, except within an hour before bed

ALWAYS READ THE LABEL AND FOLLOW DIRECTIONS FOR USE

How to clean the nasal rinse bottle?

After using FLO Sinus Care you will need to wash and dry the bottle, cap and tube so they are ready use next time:

  • Discard any remaining fluid
  • Wash all components with warm soapy water and rinse well
  • Dry with a clean paper towel
  • Firmly wipe all components using either a large alcohol swab or a clean paper towel which has been well moistened with isopropyl alcohol (available from pharmacies)
  • Reassemble the bottle and store in the fridge until needed again.

BREATHE FREELY WITH FLO

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